LADIES WAVE NEO ULTRA
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Return & Exchange Policy
Return & Exchange Policy
Performance Sale
- This offer is only applicable to designated sale items and does not apply to any regular-priced products (including the Sportstyle series).
- Products purchased during the promotion period are not eligible for refund, except for regular-priced items, which may be returned.
- During the promotion period, no order changes can be made once the order is confirmed. We appreciate your understanding.
- All promotional items are available in limited quantities and while stocks last.
- If you need to change your delivery address, please email info@mizuno-hk.com immediately and indicate “MXXXX Promotion Address Change” in the subject line. Please include your order number so we can process your request as soon as possible.
- Due to high order volumes during the promotion period, delivery times may be slightly longer than usual (approximately 3 additional working days). We appreciate your patience and understanding.
- Mizuno Hong Kong reserves the right of final interpretation of this promotion’s terms and conditions.
Size Guide Shoes
RUNNING SHOES
| US | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 |
| EU | 39 | 40 | 40.5 | 41 | 42 | 42.5 | 43 | 44 | 44.5 | 45 | 46 | 46.5 |
| CM | 25 | 25.5 | 26 | 26.5 | 27 | 27.5 | 28 | 28.5 | 29 | 29.5 | 30 | 30.5 |
RUNNING SHOES - WOMEN
| US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 2.5 | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
| EU | 34.5 | 35 | 36 | 36.5 | 37 | 38 | 38.5 | 39 | 40 | 40.5 | 41 | 42 |
| CM | 21.5 | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 | 26.5 | 27 |
RUNNING SHOES - UNISEX (SPORTSTYLE)
| US | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 |
| EU | 35 | 36 | 36.5 | 37 | 38 | 38.5 | 39 | 40 | 40.5 | 41 | 42 | 42.5 | 43 | 44 | 44.5 | 45 | 46 | 46.5 |
| CM | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 | 26.5 | 27 | 27.5 | 28 | 28.5 | 29 | 29.5 | 30 | 30.5 |
RUNNING SHOES - JUNIOR
| US | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 |
|---|---|---|---|---|---|---|---|---|---|
| UK | 2 | 2.5 | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 |
| CM | 21 | 21.5 | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 |
SHOES WIDTH
| STANDARD | WIDE | SUPER WIDE | |
| MEN | D | 2E | 4E |
|---|---|---|---|
| WOMEN | B | D | 2E |
In-store inventory inquiry
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You may call the store to check current inventory status.
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Actual stock may sell out at any time—please confirm before visiting.
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We do not accept phone orders or hold items between stores.
【Mizuno Sportstyle Store】
📍 Tsim Sha Tsui – K11 Art Mall
Shop G15A, K11 Art Mall, 18 Hanoi Road, Tsim Sha Tsui
🕒 Opening Hours: 12:00 – 21:00 (MON – SUN)
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【Mizuno Store】
📍 Sha Tin – New Town Plaza
Shop A118, Level 1, Phase 3, New Town Plaza, Sha Tin
🕒 Opening Hours: 11:00 – 21:00 (MON – SUN)
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📍 Mong Kok – The Forest
Shop 112, 1/F, The Forest, 17 Nelson Street, Mong Kok, Kowloon
🕒 Opening Hours: 11:00 – 21:00 (MON – SUN)
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📍 Prince Edward
G/F, 236 Sai Yeung Choi Street South, Mong Kok, Kowloon
(Exit B, Prince Edward MTR Station)
🕒 Opening Hours: 11:00 – 20:00 (MON – SUN)
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📍 Jordan
Shops UG15–17, Prudential Centre, 216‑228A Nathan Road, Kowloon
🕒 Opening Hours: 11:00 – 20:00 (MON – SUN)
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📍 Causeway Bay – SOGO
4/F, Old Wing, SOGO Department Store, 555 Hennessy Road, Causeway Bay, Hong Kong
🕒 Opening Hours: 10:00 – 22:00 (MON – SUN)
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📍 Kai Tak – SOGO
Shop 5–12, 5/F, Twin City Phase 1, 12 Concordia Road, Kai Tak, Kowloon
🕒 Opening Hours: 10:00 – 22:00 (MON – SUN)
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📍 Tsuen Wan – Citistore
Sports Department, 2/F, Citistore, Tsuen Wan, New Territories
🕒 Opening Hours: 10:00 – 22:00 (MON – SUN)
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This eco-conscious shoe offers unprecedented comfort that makes running a joy. It is loaded with Mizuno‘s signature cushioning and energy return features, including MIZUNO ENERZY CORE which boasts the highest functions of the MIZUNO ENERZY series. With this shoe, Mizuno strives to care for the environment through materials with low environmental impact, a dyeing method that requires 40% less water, and reduction in CO2 emissions.
FEATURES
- MIZUNO ENERZY CORE: Located inside the midsole of the heel and toe area, it boasts highest level of functionality in the MIZUNO ENERZY series offering excellent cushioning and energy return.
- MIZUNO WAVE in addition to combining cushioning and stability, supports forward propulsion providing a dyamic feel.
- MIZUNO ENERZY: Great cushioning and energy return, added to the bottom midsole. Made from 'bloom', an algae biomass compound harvested through a water purification process.
- MIZUNO WAVE: With its wave like structured midsole, contains two layers of differing hardness, boasting better stability without sacrificing comfort.
- G3 OUTSOLE: Provides a strong grip with a light weight, low environmental impact materials applied 45% of the shoe. Dyeing water is reduced by 100% in comparison to the usual methods by adopting a process that requires less water. Consecutively, CO2 emissions are also reduced by 13%.
STACK MM: 31.5/39.0