LADIES MIZUNO NEO COSMO
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Return & Exchange Policy
Return & Exchange Policy
Performance Sale
- This offer is only applicable to designated sale items and does not apply to any regular-priced products (including the Sportstyle series).
- Products purchased during the promotion period are not eligible for refund, except for regular-priced items, which may be returned.
- During the promotion period, no order changes can be made once the order is confirmed. We appreciate your understanding.
- All promotional items are available in limited quantities and while stocks last.
- If you need to change your delivery address, please email info@mizuno-hk.com immediately and indicate “MXXXX Promotion Address Change” in the subject line. Please include your order number so we can process your request as soon as possible.
- Due to high order volumes during the promotion period, delivery times may be slightly longer than usual (approximately 3 additional working days). We appreciate your patience and understanding.
- Mizuno Hong Kong reserves the right of final interpretation of this promotion’s terms and conditions.
Size Guide Shoes
RUNNING SHOES
| US | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 |
| EU | 39 | 40 | 40.5 | 41 | 42 | 42.5 | 43 | 44 | 44.5 | 45 | 46 | 46.5 |
| CM | 25 | 25.5 | 26 | 26.5 | 27 | 27.5 | 28 | 28.5 | 29 | 29.5 | 30 | 30.5 |
RUNNING SHOES - WOMEN
| US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 2.5 | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
| EU | 34.5 | 35 | 36 | 36.5 | 37 | 38 | 38.5 | 39 | 40 | 40.5 | 41 | 42 |
| CM | 21.5 | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 | 26.5 | 27 |
RUNNING SHOES - UNISEX (SPORTSTYLE)
| US | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 |
| EU | 35 | 36 | 36.5 | 37 | 38 | 38.5 | 39 | 40 | 40.5 | 41 | 42 | 42.5 | 43 | 44 | 44.5 | 45 | 46 | 46.5 |
| CM | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 | 26.5 | 27 | 27.5 | 28 | 28.5 | 29 | 29.5 | 30 | 30.5 |
RUNNING SHOES - JUNIOR
| US | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 |
|---|---|---|---|---|---|---|---|---|---|
| UK | 2 | 2.5 | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 |
| CM | 21 | 21.5 | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 |
SHOES WIDTH
| STANDARD | WIDE | SUPER WIDE | |
| MEN | D | 2E | 4E |
|---|---|---|---|
| WOMEN | B | D | 2E |
In-store inventory inquiry
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You may call the store to check current inventory status.
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Actual stock may sell out at any time—please confirm before visiting.
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We do not accept phone orders or hold items between stores.
【Mizuno Sportstyle Store】
📍 Tsim Sha Tsui – K11 Art Mall
Shop G15A, K11 Art Mall, 18 Hanoi Road, Tsim Sha Tsui
🕒 Opening Hours: 12:00 – 21:00 (MON – SUN)
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【Mizuno Store】
📍 Sha Tin – New Town Plaza
Shop A118, Level 1, Phase 3, New Town Plaza, Sha Tin
🕒 Opening Hours: 11:00 – 21:00 (MON – SUN)
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📍 Mong Kok – The Forest
Shop 112, 1/F, The Forest, 17 Nelson Street, Mong Kok, Kowloon
🕒 Opening Hours: 11:00 – 21:00 (MON – SUN)
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📍 Prince Edward
G/F, 236 Sai Yeung Choi Street South, Mong Kok, Kowloon
(Exit B, Prince Edward MTR Station)
🕒 Opening Hours: 11:00 – 20:00 (MON – SUN)
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📍 Jordan
Shops UG15–17, Prudential Centre, 216‑228A Nathan Road, Kowloon
🕒 Opening Hours: 11:00 – 20:00 (MON – SUN)
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📍 Causeway Bay – SOGO
4/F, Old Wing, SOGO Department Store, 555 Hennessy Road, Causeway Bay, Hong Kong
🕒 Opening Hours: 10:00 – 22:00 (MON – SUN)
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📍 Kai Tak – SOGO
Shop 5–12, 5/F, Twin City Phase 1, 12 Concordia Road, Kai Tak, Kowloon
🕒 Opening Hours: 10:00 – 22:00 (MON – SUN)
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📍 Tsuen Wan – Citistore
Sports Department, 2/F, Citistore, Tsuen Wan, New Territories
🕒 Opening Hours: 10:00 – 22:00 (MON – SUN)
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Start your running journey or take your runs to the next level with this lightweight, comfortable shoe. The
MIZUNO ENERZY NXT in the top midsole provides amazing cushioning and energy return. Developed to
support racing, the Smooth Speed Assist technology helps you achieve your regular runs and training
goals with less fatigue.
FEATURES
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Mizuno Enerzy NXT
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Mizuno Wave
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Elastic Shoelace
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Retroreflector
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Smooth Speed Assist
Stack: 26.5/33mm