MONARCIDA NEO II SELECT AG
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Return & Exchange Policy
Return & Exchange Policy
Performance Sale
- This offer is only applicable to designated sale items and does not apply to any regular-priced products (including the Sportstyle series).
- Products purchased during the promotion period are not eligible for refund, except for regular-priced items, which may be returned.
- During the promotion period, no order changes can be made once the order is confirmed. We appreciate your understanding.
- All promotional items are available in limited quantities and while stocks last.
- If you need to change your delivery address, please email info@mizuno-hk.com immediately and indicate “MXXXX Promotion Address Change” in the subject line. Please include your order number so we can process your request as soon as possible.
- Due to high order volumes during the promotion period, delivery times may be slightly longer than usual (approximately 3 additional working days). We appreciate your patience and understanding.
- Mizuno Hong Kong reserves the right of final interpretation of this promotion’s terms and conditions.
Size Guide Shoes
RUNNING SHOES
| US | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 |
| EU | 39 | 40 | 40.5 | 41 | 42 | 42.5 | 43 | 44 | 44.5 | 45 | 46 | 46.5 |
| CM | 25 | 25.5 | 26 | 26.5 | 27 | 27.5 | 28 | 28.5 | 29 | 29.5 | 30 | 30.5 |
RUNNING SHOES - WOMEN
| US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 2.5 | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
| EU | 34.5 | 35 | 36 | 36.5 | 37 | 38 | 38.5 | 39 | 40 | 40.5 | 41 | 42 |
| CM | 21.5 | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 | 26.5 | 27 |
RUNNING SHOES - UNISEX (SPORTSTYLE)
| US | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 |
| EU | 35 | 36 | 36.5 | 37 | 38 | 38.5 | 39 | 40 | 40.5 | 41 | 42 | 42.5 | 43 | 44 | 44.5 | 45 | 46 | 46.5 |
| CM | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 | 26.5 | 27 | 27.5 | 28 | 28.5 | 29 | 29.5 | 30 | 30.5 |
RUNNING SHOES - JUNIOR
| US | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 |
|---|---|---|---|---|---|---|---|---|---|
| UK | 2 | 2.5 | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 |
| CM | 21 | 21.5 | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 |
SHOES WIDTH
| STANDARD | WIDE | SUPER WIDE | |
| MEN | D | 2E | 4E |
|---|---|---|---|
| WOMEN | B | D | 2E |
In-store inventory inquiry
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You may call the store to check current inventory status.
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Actual stock may sell out at any time—please confirm before visiting.
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We do not accept phone orders or hold items between stores.
【Mizuno Sportstyle Store】
📍 Tsim Sha Tsui – K11 Art Mall
Shop G15A, K11 Art Mall, 18 Hanoi Road, Tsim Sha Tsui
🕒 Opening Hours: 12:00 – 21:00 (MON – SUN)
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【Mizuno Store】
📍 Sha Tin – New Town Plaza
Shop A118, Level 1, Phase 3, New Town Plaza, Sha Tin
🕒 Opening Hours: 11:00 – 21:00 (MON – SUN)
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📍 Mong Kok – The Forest
Shop 112, 1/F, The Forest, 17 Nelson Street, Mong Kok, Kowloon
🕒 Opening Hours: 11:00 – 21:00 (MON – SUN)
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📍 Prince Edward
G/F, 236 Sai Yeung Choi Street South, Mong Kok, Kowloon
(Exit B, Prince Edward MTR Station)
🕒 Opening Hours: 11:00 – 20:00 (MON – SUN)
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📍 Jordan
Shops UG15–17, Prudential Centre, 216‑228A Nathan Road, Kowloon
🕒 Opening Hours: 11:00 – 20:00 (MON – SUN)
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📍 Causeway Bay – SOGO
4/F, Old Wing, SOGO Department Store, 555 Hennessy Road, Causeway Bay, Hong Kong
🕒 Opening Hours: 10:00 – 22:00 (MON – SUN)
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📍 Kai Tak – SOGO
Shop 5–12, 5/F, Twin City Phase 1, 12 Concordia Road, Kai Tak, Kowloon
🕒 Opening Hours: 10:00 – 22:00 (MON – SUN)
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📍 Tsuen Wan – Citistore
Sports Department, 2/F, Citistore, Tsuen Wan, New Territories
🕒 Opening Hours: 10:00 – 22:00 (MON – SUN)
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Clearance items are non-returnable and non-exchangeable
This boot is specialized for playing on artificial grass. Its moderate grip means you won‘t get stuck on the
pitch. It features a new AG sole and is about 10 grams lighter than the previous AG model.
Features:
- Specialized new artificial grass (AG) sole, about 10 grams lighter than the previous AG model
- More than 50% recycled content on upper body synthetic lether base fabric.