UNISEX MONARCIDA NEO II SELECT AS
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Return & Exchange Policy
Return & Exchange Policy
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Product Condition and Packaging: Returned items must be in perfect, brand-new condition—unused, unwashed, and free of any markings, stains, or scratches. All original packaging (such as original polybags, shoe boxes, tags, labels, accessories, and manuals) and the original order receipt must be returned in full, ensuring the product remains in a condition suitable for resale.
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Category and Frequency Restrictions: This service applies only to full-priced items. Returns or exchanges are not accepted for any discounted, sale, or promotional items. For hygiene reasons, sports supports, underwear, leggings, socks, and towels are non-returnable and non-exchangeable. Additionally, return or exchange requests are limited to once per order.
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Exchange-First Policy: We primarily offer exchange services. Eligible items ( full-priced items) may only be exchanged for a different size of the same style and color. If all sizes of the original style are out of stock, customers may apply to exchange for an item within the same series or of equal value.
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Refund Exception Criteria: Refund requests will only be processed if the item is completely out of stock (including all sizes and equivalent styles within the same series), making it impossible for the company to provide an exchange. Refunds will not be accepted if a customer rejects the provided exchange options due to personal reasons (e.g., disliking the color or the product not meeting expectations).
In-store inventory inquiry
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You may call the store to check current inventory status.
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Actual stock may sell out at any time—please confirm before visiting.
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We do not accept phone orders or hold items between stores.
【Mizuno Sportstyle Store】
📍 Tsim Sha Tsui – K11 Art Mall
Shop G15A, K11 Art Mall, 18 Hanoi Road, Tsim Sha Tsui
🕒 Opening Hours: 12:00 – 21:00 (MON – SUN)
Tel：(852) 2781 1623
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【Mizuno Store】
📍 Sha Tin – New Town Plaza
Shop A118, Level 1, Phase 3, New Town Plaza, Sha Tin
🕒 Opening Hours: 11:00 – 21:00 (MON – SUN)
Tel：(852) 3594 6764
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📍 Mong Kok – The Forest
Shop 112, 1/F, The Forest, 17 Nelson Street, Mong Kok, Kowloon
🕒 Opening Hours: 11:00 – 21:00 (MON – SUN)
Tel：(852) 3499 1272
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📍 Prince Edward
G/F, 236 Sai Yeung Choi Street South, Mong Kok, Kowloon
(Exit B, Prince Edward MTR Station)
🕒 Opening Hours: 11:00 – 20:00 (MON – SUN)
Tel：(852) 2394 8335
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📍 Jordan
Shops UG15–17, Prudential Centre, 216‑228A Nathan Road, Kowloon
🕒 Opening Hours: 11:00 – 20:00 (MON – SUN)
Tel：(852) 2311 1550
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📍 Causeway Bay – SOGO
4/F, Old Wing, SOGO Department Store, 555 Hennessy Road, Causeway Bay, Hong Kong
🕒 Opening Hours: 10:00 – 22:00 (MON – SUN)
Tel：(852) 2831 3905
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📍 Kai Tak – SOGO
Shop 5–12, 5/F, Twin City Phase 1, 12 Concordia Road, Kai Tak, Kowloon
🕒 Opening Hours: 10:00 – 22:00 (MON – SUN)
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📍 Tsuen Wan – Citistore
Sports Department, 2/F, Citistore, Tsuen Wan, New Territories
🕒 Opening Hours: 10:00 – 22:00 (MON – SUN)
Tel：(852) 2407 7516
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【Golf Dealers Shop】
📍JUMBO APEX
B/F, 4 Ichang St, Tsim Sha Tsui.
📍GOLF CORNER
G/F & 1/F, Starlight House, 32 & 34 Leighton Road, Causeway Bay, Hong Kong
*We have a few golf dealers in Hong Kong where you can try our demo club heads, such as the M-15 model. We highly recommend scheduling a fitting session with one of our dealers to ensure the best fit and performance*
這款鞋非常適合追求舒適和力量的足球員。而且採用寬底的剪裁、柔軟的合成皮革和輕便的設計。 它還以 MORELIA NEO III 的設計元素為基礎，採用前掌鞋面圖案和鞋帶系統。
特色
- 寬闊剪裁
- 柔軟的合成皮革
- 輕量
- 配備 ZeroGlide 可拆卸鞋墊，增強足部抓地力和最佳舒適度。
This shoe is the perfect fit for players seeking comfort and strength. It offers a wide fit, soft synthetic leather, and a light weight. It also builds on design elements from the MORELIA NEO III with the forefoot upper pattern and shoe lacing system.
FEATURES
- Wide-Fitting
- Soft synthetic leather
- Lightweight
- Featuring ZeroGlide removable sockliner for enhanced foot-hold and maximum comfort