UNISEX CROSSMATCH SWORD 2
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Return & Exchange Policy
Return & Exchange Policy
Products purchased from Mizuno Hong Kong Online can be returned or exchanged within 7 days from the date of receipt.
1. Please ensure the products meet the following conditions before applying for return or exchange:
- The product must be sold at original price
- The product must be intact, unused, unwashed, and free of any graffiti, stains, or scratches
- The product must retain its original condition and all original packaging (including original plastic bags, shoebox, etc.), without affecting the item’s resale ability
- All accessories, manuals, tags, labels, and order receipts must be complete
- All discounted items are not eligible for return or exchange
- For hygiene reasons, sports protective gear, underwear, leggings, socks, and towels are non-returnable and non-exchangeable
- Only one return or exchange request is allowed per order
- If you apply for return or exchange for only one item in the order and it is accepted, you cannot apply for return or exchange for other items in the same order afterwards
2. Exchange
- Exchanges are only allowed for the same style and color
- When applying for an exchange, please provide the desired size and other relevant information of the item to be exchanged
- If the item you wish to exchange is out of stock, we will notify you by email and arrange a return
- The exchanged item will be shipped to the original delivery address and is expected to be completed within 5-10 working days
In case of any dispute, Mizuno Hong Kong Online reserves the final right of decision
Size Guide Shoes
RUNNING SHOES
| US | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 |
| EU | 39 | 40 | 40.5 | 41 | 42 | 42.5 | 43 | 44 | 44.5 | 45 | 46 | 46.5 |
| CM | 25 | 25.5 | 26 | 26.5 | 27 | 27.5 | 28 | 28.5 | 29 | 29.5 | 30 | 30.5 |
RUNNING SHOES - WOMEN
| US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 2.5 | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
| EU | 34.5 | 35 | 36 | 36.5 | 37 | 38 | 38.5 | 39 | 40 | 40.5 | 41 | 42 |
| CM | 21.5 | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 | 26.5 | 27 |
RUNNING SHOES - UNISEX (SPORTSTYLE)
| US | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 |
| EU | 35 | 36 | 36.5 | 37 | 38 | 38.5 | 39 | 40 | 40.5 | 41 | 42 | 42.5 | 43 | 44 | 44.5 | 45 | 46 | 46.5 |
| CM | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 | 26.5 | 27 | 27.5 | 28 | 28.5 | 29 | 29.5 | 30 | 30.5 |
RUNNING SHOES - JUNIOR
| US | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 |
|---|---|---|---|---|---|---|---|---|---|
| UK | 2 | 2.5 | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 |
| CM | 21 | 21.5 | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 |
SHOES WIDTH
| STANDARD | WIDE | SUPER WIDE | |
| MEN | D | 2E | 4E |
|---|---|---|---|
| WOMEN | B | D | 2E |
In-store inventory inquiry
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You may call the store to check current inventory status.
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Actual stock may sell out at any time—please confirm before visiting.
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We do not accept phone orders or hold items between stores.
Clearance items are non-returnable and non-exchangeable
Launch your table tennis journey with this shoe perfect for beginners. It offers three beginner-friendly features: a light weight, flat sole, and excellent flexibility. The U4icX insole provides soft comfort and cushioning beyond any conventional product. In addition to its functional features, this shoe features Mizuno‘s renowned design that looks better than any competitor‘s model.
Features
- By adopting the U4icX insole, this shoe achieves soft comfort and amazing cushioning that exceeds conventional products.
- The shoe continues Mizuno‘s renowned design from previous products, and pursues a look unlike any other gym shoe or competitor entry-level model.
- More than 50% recycled content on upper body synthetic leather base fabric.More than 90% recycled content on sockliner lining.
STACK MM: 9/20