LADIES WAVE IBUKI 4
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Return & Exchange Policy
Return & Exchange Policy
Products purchased from Mizuno Hong Kong Online can be returned or exchanged within 7 days from the date of receipt.
1. Please ensure the products meet the following conditions before applying for return or exchange:
- The product must be sold at original price
- The product must be intact, unused, unwashed, and free of any graffiti, stains, or scratches
- The product must retain its original condition and all original packaging (including original plastic bags, shoebox, etc.), without affecting the item’s resale ability
- All accessories, manuals, tags, labels, and order receipts must be complete
- All discounted items are not eligible for return or exchange
- For hygiene reasons, sports protective gear, underwear, leggings, socks, and towels are non-returnable and non-exchangeable
- Only one return or exchange request is allowed per order
- If you apply for return or exchange for only one item in the order and it is accepted, you cannot apply for return or exchange for other items in the same order afterwards
2. Exchange
- Exchanges are only allowed for the same style and color
- When applying for an exchange, please provide the desired size and other relevant information of the item to be exchanged
- If the item you wish to exchange is out of stock, we will notify you by email and arrange a return
- The exchanged item will be shipped to the original delivery address and is expected to be completed within 5-10 working days
In case of any dispute, Mizuno Hong Kong Online reserves the final right of decision
Size Guide Shoes
RUNNING SHOES
| US | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 |
| EU | 39 | 40 | 40.5 | 41 | 42 | 42.5 | 43 | 44 | 44.5 | 45 | 46 | 46.5 |
| CM | 25 | 25.5 | 26 | 26.5 | 27 | 27.5 | 28 | 28.5 | 29 | 29.5 | 30 | 30.5 |
RUNNING SHOES - WOMEN
| US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 2.5 | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 |
| EU | 34.5 | 35 | 36 | 36.5 | 37 | 38 | 38.5 | 39 | 40 | 40.5 | 41 | 42 |
| CM | 21.5 | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 | 26.5 | 27 |
RUNNING SHOES - UNISEX (SPORTSTYLE)
| US | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 |
| EU | 35 | 36 | 36.5 | 37 | 38 | 38.5 | 39 | 40 | 40.5 | 41 | 42 | 42.5 | 43 | 44 | 44.5 | 45 | 46 | 46.5 |
| CM | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 | 25.5 | 26 | 26.5 | 27 | 27.5 | 28 | 28.5 | 29 | 29.5 | 30 | 30.5 |
RUNNING SHOES - JUNIOR
| US | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 |
|---|---|---|---|---|---|---|---|---|---|
| UK | 2 | 2.5 | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 |
| CM | 21 | 21.5 | 22 | 22.5 | 23 | 23.5 | 24 | 24.5 | 25 |
SHOES WIDTH
| STANDARD | WIDE | SUPER WIDE | |
| MEN | D | 2E | 4E |
|---|---|---|---|
| WOMEN | B | D | 2E |
In-store inventory inquiry
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You may call the store to check current inventory status.
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Actual stock may sell out at any time—please confirm before visiting.
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We do not accept phone orders or hold items between stores.
Clearance items are non-returnable and non-exchangeable
Hit the trails with this shoe optimized to provide cushioning, stability, and energy return. It incorporates features to make your trail runs smoother, including the MIZUNO ENERZY Foam newly equipped at the sole for a softer feel and more energy return when landing on the heel. The outsole design features Wgrip rubber for enhanced grip, especially on gravel roads.
Features
- MIZUNO ENERZY FOAM: MIZUNO ENERZY which provides amazing cushioning and energy return, is equipped throughout the top midsole.
- MIZUNO WAVE: featuring a wave structure with EVA at two levels of hardness, enhances stability without sacrificing cushioning. The new design exposes the previously built-in MIZUNO WAVE, which makes the shoe stand out visually for its stability and cushioning.
- Wgrip: Outsole rubber with better grip on wet surfaces than before.
- More than 90% recycled content on sockliner lining. Undyed upper body textile and Undyed sockliner lining textile for reducing water consumption.
STACK MM: 22.0/30.0